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Posts by Ross Hamer

How to Elevate Your Telecom Customer Experience

Customer experience is particularly important in the telecom industry. Put simply, telecoms have to care about it, otherwise they risk...

How Swrve Works with Customer Data Platforms (CDPs)

A Customer Data Platform (CDP) is a unified customer database that is accessible to other systems. It builds a central source for customer...

Meet Swrve at the World Aviation Festival

Swrve works with the world’s biggest airlines, like Emirates and Ryanair, to help them deliver relevant communications and user experiences...

Meet Swrve at GameDaily Connect USA

Join Swrve at GameDaily Connect in the Disneyland Hotel from August 27-29th. Swrve’s mobile game experts will be on hand at booth 201 to...

Product Spotlight Series, Post #4: Push Notifications

Push notifications have become a communication channel that we simply cannot do without on mobile. They are a part of our everyday lives. In...

Product Spotlight Series, Post #3: Email

We are all familiar with email. It’s been nearly 50 years since the first one was sent, and it’s since grown to be a fundamental global...

Swrve Product Spotlight Series Post #2: A/B Testing

Data is now used to influence just about every aspect of our lives. And so it is a no-brainer to use it when trying to figure out which...

The Benefits of SMS in a Multichannel Customer Engagement Strategy

Short Message Service (SMS) technology was developed well over 30 years ago, and while digital messaging capabilities have expanded to a...

Swrve Product Spotlight Series, Post #1: In-App Messages

When communicating with customers through a mobile app, it’s crucial to have a smart digital strategy to deliver relevant interactions in...

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